I wanted to take the time to acknowledge and recognize those in the Enterprise 2.0 space that have inspired me to be better. All of you in your own way have forced me to think differently about the next generation enterprise and its enormous potential.
To those in the USA, have a Happy Thanksgiving. To all of my friends outside of the U.S. thanks for letting me be a part of your community.
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“How does our online documentation site stack up against other organizations?” The Documentation Maturity Model (DMM) categorizes he six types of documentation sites as we have observed through our research. We recommend you use this guide as a resource to decide which level bests suits your company’s situation and examples on what it might look like. As companies approach Level 4 (Strategic) significant and observable ...
ThinkPassenger’s red velvet rope approach is unique in the industry. It requires corporations to shed the megaphone approach to customer messaging and to connect with their customers one on one. They make it exclusive, fun and rewarding to both company and participant.
It’s typically full service, private and very exclusive. Think “privileged”. It begins with private invitations that are extended to the corporation’s customers. ...
Guest Post by Anne Gentle
Meeting business goals with emergent social software, this is Enterprise 2.0. As a technical writer, do you doubt that Enterprise 2.0 can happen where you work? Consider this. Even the most influential and gate-keeping newspapers now allow comments alongside their strictly styled, investigated, and copy-edited content. A browser sidebar from Google called Sidewiki enables annotation on any page on the entire web. Traditional ...
