Every time I see an anti-email blog post or even more amusingly a company that issues a zero email policy, I’m always reminded of one of my favorite Einstein lines, “"Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe." You have to admire CEO Thierry Breton of Atos for taking a very public stance on the issue, telling ABC, “We are producing data on a massive scale that is fast ...
The world’s largest gaming company is going through a remarkable transformation into a Social Business. Electronic Arts understands that today’s technologies, unlike those of the past decade, are no longer limited to the individual. They impact everyone. Impact that’s revolutionizing the way customers communicate. Impact that is forcing companies to listen, to learn, to adapt, to change its infrastructure and culture in order to stay competitive. ...
Aptara and Scott Abel (Content Wrangler) have created this interesting infographic on the state of the eBook publishing space. As more and more content goes digital, it will be crucial to understand how to leverage eBooks and similar forms of digital information. Below is a good guide to consider if you’re thinking about creating an eBook. ...
eBay’s going social. Its protagonists are building the next generation social platform called the HUB, to increase employee engagement, collaboration and effectiveness. It is instructive to follow the evolution of their strategy in response to the growing chorus of eBay employees who were demanding social tools, or had already snuck them in. On first impression, Ramin Mobasseri eBay’s Enterprise Portals Solutions Manager and Maarten Sundman a ...
H.R. 2930 appears to be just another US Congressional Bill winding its way through the system. Yet I can imagine most Professional Angel Investors recognize (or should) the bill and its potential impact on their livelihood. The House has already passed it with a 95% majority. It’s now on to the Senate and possibly the White House. If the bill passes (watch the latest Congressional Bill Progress), you can say good bye to the Professional Angel ...
I typically like to provide context around discussions with industry thought leaders and Executives of the Fortune 500. Yet some discussions should simply be left untouched and published as-is. It’s not a short article, but the insights around IBM’s journey to becoming a Social Business is remarkable and a must read for those that are in charge of the Social Business program at their companies. Key Learnings: When IBM experiments ...
The Performance Marketing industry has grown in complexity, making it difficult to separate the professionals from the second-tier players and unscrupulous amateurs. But while the industry can be complex--and even turbulent as laws, practices, and legislation try to keep pace with tactics-- it also is too important to ignore. Talented performance marketers with solid ethics can change your business. They can show you what really works in the digital ...
They were not incompetent or anything; they had simply broken more pumps in the last year than any previous year the engineers could remember. Not the inexpensive kind, but the large 200 horsepower, $22,000 pumps used in geothermal power plants; each blew up in a succession of preventable blunders. But then it got worse. They complained to management, suggested a solution, and management did nothing about it. Details of the gross negligence still ...
Saddened by the loss of an individual who has brought great joy and anticipation back into our lives. He’s the only individual I know of where millions of people tune into his product announcements. He’s earned that level of attention by bringing to market products that create emotional bonds with the owner. So, out of respect, I spent a few hours putting this tribute together for him. I appreciate everything he’s ...
Want to know what it might feel like if an airline actually treated its customers like friends? Not a superficial, phony performance marked by fake smiles and fake actors (think the aviation version of the Truman Show). But an airline that runs its business by listening, supporting and doing what’s best for its customers. Instead, we’re subjected to dysfunctional relationships in a system that supports regular and repeated conflicts, which has led ...
