Sorry Gartner, Here’s the Real Magic Quadrant for SCRM
To understand what Social Customer Relationship Management (SCRM) is, we have to start with a clear definition. The definition must be clearly articulated and easily ...
Want to Meet One of the Most Social People in Social Business?
There are others with more followers, others with more Klout, others that tweet more, others that have written a book. Others that are more popular, ...
The Fortune 100 League of Extraordinarily Social CMOs (infographic)
Many are calling 2011 the year of the Chief Marketing Officer (CMO). I can assure you, it will not be called the year of the ...
